Precision Garage Door Service & Repair
Everett Area

Great job ! Justin is awesome

- Paul Roahn

JP Felix was great at the door working temporary and looking forward to the new door my last name is spelled MOULTRIE thanks for the quick and good service from JP

- William Multrie

J P did a great job!

- Virginia Roberts

Nathan was great, very knowledgeable and provided me with good information on my opener. He was also early which was a plus!

- Pat Mclaughlin

Called several times and spoke to several of your phone staff to get quotes over the phone. Was told 89.95 service fee (which I was led to believe included installation and adjustment). Was told 159 to 209 for a single spring replacement. I asked explicitly and repeatedly, "so the most my bill will be for is approximately 300 + tax". Was told yes. Showed Antonio my coupon for free service fee. He explained the service fee was for him to come out and give me a quote only, which he deducted from my final bill with my coupon. However, I was charged a 89.95 lube and tune and was also told I needed a center flange w/bearing. I was also charged a 15.95 environmental fee. I believe I was misled by several individuals on the phone when I inquired about a quote. Should have been told what the service fee was for. Should have been told there would be a lube and tune fee (don't dispute I needed it, expect every service for a broken spring needs it). Should have been told I needed a center bearing (don't dispute I need it, expect every service for a broken spring needs it). And should have been told there would be an environmental fee. Very disappointed with the inadequate information I received over the phone when I on multiple times requested a quote. Nothing short of deceptive. On the bright side of things, Antonio was great. Replaced my broken single spring with 2 springs, replaced the center bearing and lubed and tuned the tension on the door. It operates better now than I think it ever has. Happy with Antonio and the service he and your company provided. Very disappointed with your company's phone service quote inquiry process. It would seem a simple thing to provide your phone staff with a list of minimum required hardware and services for a given job, understanding that there might be upgrades or adjustments as necessary when the Tech inspects the job. If your folks aren't trained to provide a quote which includes all the reasonably expected charges, your policy should be that they do not provide a quote. Again, that part of the experience I had with your company was deceptive.

- Rob Heineman

Karlou adjusted the door in no time. Excellent

- JOE FATTA

Nicolas was on time and very professional. He did a wonderful job. Great service.

- Kevin Gobel

A special "Thank You" to Nicolas for fixing my garage door opener last night. It took him very little time to adjust the opener. I don't know what I would have done if the opener hadn't been fixed last night. I would have worried all night long as the garage door would not stay closed and kept opening every time I tried to close it. Thanks to Precision Garage Door Service for employing people like Nicolas.

- Judy Coey

Justin did a great job, very happy with his work

- Paul Roahn

Awesome install of both our garage doors (7 yrs ago). Needed a quick service to adjust the door after a power outage. They took my call at 5:15am on a Sunday, made an Appt for Monday, then called and said they could do it Sunday afternoon and came out and made the adjustment for free! Great company, product and service!! Thx Nicholas!

- Mary and Drew Peterson

he was very good at answering my questions & explaining what needs to be done to fix it, Sorry I can't do it all right now it seems I'd have to do a lot of renovation.

- Sheryl Sharrett

Did A good job. He was on time both days. Unit works good. Only thing can say bad is that buy new motor unit he was going to use my old units lights . When he found out the lights were bad, I feel he should put new lights in. I have top buy the lights. I was charged for misc. & missing parts charge and the lights should of been covered.

- Robert Tecca

Excellent service from Antonio, thanks!

- Jeff Dyson

Excellent service....fast response...Justin is a knowledgeable, competent technician, considerate and professional....he answered all of my questions and solved all of the problems with our garage doors....well done....thank you...

- Robert J Downey

Fixed the problem. Explained the scope of work well.

- Jim Overton

Very satisfied with service. They were polite and very efficient. Highly recommend

- Mary Nickson

Excellent service and professionalism from start to finish.

- Julien Jeannot

Did a great job detecting the problem and a fix.

- Jorgen Metzon

Nate was a great technician, friendly and professional, and quickly repaired the problem (a roller had jumped the track). He replaced the flipper, making the roller more secure and unlikely to jump off again! I would recommend Precision Door, and particularly Nate, to anyone needing garage door service.

- Janet Williams

Nickolas did a door seal replacement and it all went very well and the result is excellent.

- Jan Nisbet