Kevin,
Karlou first off made this whole experience an amazing one! He assessed the problem, clearly stated what needed to be done and how much it would cost. He went above and beyond explaining what the situation was so I could make the final solution decision. He arrived early, was very congenial and just made the experience a great one. He was efficient and worked effectively to minimize our time. It is technicians like him that will keep your business thriving over the years. I also appreciate your warranty and standing behind your work. Many many thanks. In less the 48 hours my issue was resolve less than 24 hours from the time I booked the appointment. Just fantastic. Thank you once again. Jeff.
- Jeff LeBlanc