Sean was great. He was scheduled in the noon-2pm time slot. He called to say he was running early and was here at 11am. He diagnosed the problem in short order and commenced fixing the problem. Sean did a number of things (tightening up, adjusting, etc.) in addition to dealing with the core problem. He work on our door and opener for an hour, then discussed issues to be aware of, such as rollers wearing our, spring age and life expectancy. He also informed me about the possibility of doing an overall overhaul when the spring craps out and sent me a quote for that project. Sean clearly knows his stuff, we was pleasant and efficient. When our spring does give out I would be happy to have Sean come back to do the overhaul he detailed. Finally, making contact online and arranging a time for Sean to come out was a simple, efficient process.
- Duke Virca