Precision Door always comes through for us! When we first owned our house, we used a different door company and it seemed we were calling them (and paying them!) on a regular basis. Not so with Precision: We purchased a new motor from them a number of years ago and if/when we have any garage door issues at all they take care of it.
Today their service guy, JP Felix came out because we were having a problem closing our garage door. JP was pleasant, professional, knowledgeable, and extremely efficient. He fixed our problem and took the time to explain how to operate our door in the event of a power outage, as it now operates a little differently than it did before. He also offered to make sure our other garage door was operating efficiently. I felt very comfortable having JP at our home during this time of the Corona Virus. Best part was that I called in the late morning and Precision sent JP out and had our door fixed within 2 hours. It was all around simply great customer service and I highly recommend using Precision Door!
- Kristy Howell