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Here at Precision Garage Door of Seattle, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!
I did not ask for a service call and do not have a broken garage door spring nor was I informed there would be a charge for an estimate. I received your company name from Home Advisor and was contacted by your company for an appointment for an estimate for installing a garage door opener. How do you justify charging me a service call for this?
- Beverly Peppard
Service Provided:
Broken Garage Door Spring Repair
Craig,
it was pleasure to meet you and thank you for being on time, professional, courteous and detailed.
I appreciate you stopping by and providing us the estimate.
Best
Bijan
- Bijan Fardad
Service Provided:
Broken Garage Door Spring Repair
Did a great job. New doors look great
- Mike Pamperin
Service Provided:
Garage Door Install
Product:
Garage Doors
From the onset Precision Door Service was excellent. From the salesperson explaining the options and providing us with three (3) options that fit what we wanted. We choose the very best. Production was timely and when the doors arrived Precision Door Service worked with our ongoing remodel schedule to accommodate an install date that would work for all parties. The install technician made contact on the day of install arrived on time and completed the install in a very professional and timely manner. He made certain all remotes were programed and answered any questions regarding the operation and service of the product. Could not be more pleased with the product, The company and the technician installing the doors. If more than 5 stars were available I would award them as Precision Door Service is a company that goes above and beyond and understands exceptional customer service.
Highly recommend Precision Door Service for your needs.
- Daryl Eygabroad
Service Provided:
Garage Door Install
Product:
Garage Doors
Horrible experience! Our home insurance gave the repair to precision door. We set an appointment for Tuesday from 12-2. 2:15 comes around and no one came. I had to call the office to ask what the heck is going on. The repair person calls me at 2:30 and said he would be here at 3:30. 3:30 finally comes and still nothing, no phone call for an eta or anything. So I cancelled! I should have went with another company by my home insurance couldn’t be reached to get another due to such high volume of repairs. So we tried to reschedule for Thursday. Bryson came a little early and “inspected” the garage and said we needed new springs. He ran the quote to find out our insurance can’t cover everything and we had to pay $606 for the rest. I agreed. An hour later I come to check on the garage and saw the strut had a crack on it. I asked him if that was going to be an issue, he said he wasn’t sure. So we tested it and turned the garage on. Sure nuff the strut needed to be replaced also! I don’t know why he missed something so visible during this “inspection” that they charge $59.99 for! Come to find out it’s going to take another $175 to repair! I’m currently laid off and taking care of my sick mother and have no time to look for another company to repair or no time to do it ourselves so I had him come back to fix the strut also. He comes back the next day after he said he has the part. He started to remove the strut and “come to find out the part he has doesn’t fit!” At this point I’m so confused! How can you miss the crack on the strut, charge us another $175 and then come with something that doesn’t even fit?!? He said their Tacoma location has the part and it just needed to be ordered and he would call me the next day. Next day comes and I get no phone call ALL DAY! Mind you I already paid for this strut! I call the office and told the girl we’re waiting for Bryson to finish the repair we already paid for. She said there was nothing she can do about that and she can only schedule appointments (basically useless) I told her to have Bryson call me. He finally calls me later that day and gave me some story about the part being on back order blahblahblah! He said he would talk to his purchaser and call me back. That was 2 days ago...here we are still waiting for that phone call. The worst experience with this company. Worst communication. They don’t inspect everything (but charges for it) and they are clueless at the office! I wish I would have went with another company!
- Erwin&Donna Budlong
Service Provided:
Broken Garage Door Spring Repair
Mike was awesome, installed and instructed me on how to operate in excellent time! Thank you for your amazing service!
- Shawn & Dova Smith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Professional! Thoroughly explained all my options, continued safe operations of my garage door. Customer orientated technician! Thank you Justin, great work!
Tracy
- Tracy Adams
Service Provided:
Broken Garage Door Spring Repair
Excellent service. Nathan is a true professional
- Rodney Pleasant
Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Mike did a great job. New opener works just as desired!
- Ronald Dion
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
The Lead Estimator, Chris Thoennes, was extremely knowledgeable and helpful addressing my questions and making sure that my new garage doors were what I wanted. I felt safe as he observed social distancing protocol. My first experience with Precision and I can recommend the company to others. Now just waiting for the doors to arrive.
- Genea Lewis
Service Provided:
Garage Door Install
Product:
Garage Doors
Great service. Knowledgeable technician
- Beth Aversa
Service Provided:
Broken Garage Door Spring Repair
Justin just left my garage he was very nice very thorough. Do you know exactly what I needed and told me how to do it. Thank you for sending him to help me. He probably could use a raise like we all could.
- Patti Bravo
Service Provided:
Broken Garage Door Spring Repair
Excellent service from start to finish!
- joanna
Service Provided:
Broken Garage Door Spring Repair
The guys were very professional. Installed new rollers. Much quieter.
- Maxine Seward
Service Provided:
Broken Garage Door Spring Repair
Excellent service! JP arrived promptly and solved our problems!!
- Judy Hockersmith
Service Provided:
Broken Garage Door Spring Repair
Jake was very friendly and quickly identified the issue and gave me five potential options for solving the problem and was patient with my questions regarding each. Once we settled on the solution, Jake worked quickly and explained everything that was done as part of the repair. This is our second positive experience with Precision and will definitely use them again.
- Michael Bachman
Service Provided:
Broken Garage Door Spring Repair
Excellent service!
- Anne Rung
Service Provided:
Broken Garage Door Spring Repair
Matt came out to replace our garage door which was dropped and damaged during a previous repair by another repair tech. Though it took some time to resolve this issue, largely due to the pandemic, we could not be more happy with the result. We are grateful to manager, Craig Sheldon, working behind the scenes on our behalf, and to Matt who went above and beyond to replace our door and exceeded our expectations by making sure all the components and supports were tuned up and secure. They both restored our trust in Precision Garage Door and turned a negative experience into an opportunity for us to recommend and rave about the service we received. We are very happy customers! Thank you!
- Linda Cray
Service Provided:
Broken Garage Door Spring Repair
JP Felix was excellent. Came with enough notice on arrival and fixed my issue quickly and taught me a few things I did not know about my garage opener. Great job as always.
- Barbara Mazzio
Service Provided:
Broken Garage Door Spring Repair
On-time and straight forward.
- Chris Lee
Service Provided:
Broken Garage Door Spring Repair