See what our customers are saying!
Seattle and the Puget Sound Area

Read what people are saying in Seattle and the Puget Sound Area,
8721 reviews, Averaging 4.99 Stars!
Star Star Star Star Star
866-525-8538
Here at Precision Garage Door of Seattle, we work hard to maintain a high standard of quality in our business - with our team, our products, and our service. We live where our customers live and consider it a privilege to help make homes beautiful, secure, comfortable and convenient. Give us a call, and we'll take good care of you, too!
Star Star Star Star Star
Date: 9/23/2022

,

Great service from beginning to end. The garage doors and new motors were installed within a couple days of placing the order and in half the estimated time.

- Cheryl Kahealani Altice

Star Star Star Star Star
Date: 9/23/2022

,

- jo tyo

The service was super. I love our new garage door and opener. Chris was prompt, courteous and most importantly, did a great install. I've use Precision many times over the years as a homeowner and I've never been disappointed. Keep up the good work!

- Craig Gonzales

Service Provided:
Garage Door Install
Product:
Belt Drive Garage Door Opener

JP came out and did a great job on the replacement of my old springs on my garage door. He was very quick and the quality of his work was appreciated. We had great conversation together while he completed his task. Keep up the great work.

- Andrew Haugen

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician: JP Felix

Bryson was the best! Customer Service perfect! I would be a return customer

- Patty Stewart

Service Provided:
Remote / Keypad Install
Product:
Remotes / Keypad
Technician: Bryson Kahue

Extremely happy with service. Tech was pleasant and helpful. Would definitely recommend and use Precision again in the future. Thanks so much for being amazing!

- Louisa Culp

Jordan Akins
Service Provided:
Broken Garage Door Spring Repair
Technician: Jordan Akins
Star Star Star Star Star
Date: 9/22/2022

,

Nicholas Alby was my tech. On time, so informative and explained everything to me. I will always use Precision but will ALWAYS ask for Nicholas Alby :) Thank you Nic, I very much appreciate YOU

- christine lenfant

job was done well tech was polite and informative on time all in all very happy with results seamed a bit expensive but you pay for what you get

- Charles Smith

Duchaum Joseph
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician: Duchaum Joseph

I was very pleased with Roberts work and explained plus showed me the damage that the last 40 years has done to the garage door mechanisms. Thanks for the expediting the work done. David Jones

- David Jones

Service Provided:
Broken Garage Door Spring Repair
Star Star Star Star Star
Date: 9/22/2022

,

Very poor service. The technician arrived at our home and immediately started fixing the problem. It was the door cable that got misaligned. He immediately fixed it and told us $200 for that. He didn't say anything else at that point. We told him what we discussed on the phone with Precision during the scheduled appointment. The lady told us that the $89 service charge and new spring cost between $149 to $199. So we told him if he replace the spring then he need to take care of alignment as part of the replacement. He said yes and we decided to replace it. He changed the spring and then tested the door opening manually. He then said we need to change the roller which will cost $300.He said if we don't change the rollers then the door will not open properly. When we ask for a guarantee of door opening if we change the roller then he said that there is no guarantee since it's possible to happen again even after changing the roller. We decided not to change the roller since it big amount. At this point he kind of started acting weird. He suddenly said then we are done here you need to pay for spring replacement. When we said don't you connect it to the garage door opener and test it. He replied no he can not recommend connecting the door to the opener since it was not safe. When we asked then why he changed the spring, he said he did because we asked. He was very frustrated at this time like we didn't buy the additional service that he was asking for. He continue throwing his frustrating behavior at us until he left. It was a very bad experience with this company. We are glad that we have decided to change the rollers. He most likely do the same even we did because he was also saying that we need to change other parts too. All in all, he wasn't saying any guarantee for service and just wanted more money. We recommend not to hire this company at all but if you hire this company then  make sure they don't begin any work before the discussion

- Haritkumar Mungalpara

Your repair man was great. Thankyou for being able to see me the same day.

- Donna Cowles

Service Provided:
Broken Garage Door Spring Repair
Technician: Bryson Kahue

We are very happy with the completed job! Great service with helpful tips for maintenance. We have had Precision do our garage door repairs when needed in the past and will continue to do so in the future! Thanks!

- Tom Curd

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician: JP Felix
Star Star Star Star Star
Date: 9/22/2022

,

Bryson was very courteous and friendly. He explained and showed us the issue with the door and what was covered by the insurance company. Showed us options for coverage that his company offered, He replaced and fixed the issue. We now have a much quieter garage door that closes with ease. Thank you.

- D Sablan

Nick Alby was AWESOME. Not sure he is getting paid what he is worth, but this Tech is the BEST ever. He explained everything and was honest with me. I will use Precision always but will ALWAYS ask for Nicholas Alby. :) He is hopefully getting paid what he is worth!!!

- Christin Lenfant

Service Provided:
Broken Garage Door Spring Repair

On time, friendly, no messing around...and I appreciated the appointment reminders and the heads up that the tech was on his way. Thank you!!!

- Joan Miller

Service Provided:
Broken Garage Door Spring Repair
Technician: Karlou Dalir
Star Star Star Star Star
Date: 9/21/2022

,

Friendly, fast, on-time. 1 day in quality looks good. Tech was helpful and answered all my questions.

- Sherrie Allin Gietzen

Thanks!

- DOMINIC LOFRANCO

Service Provided:
Broken Garage Door Spring Repair

Hello, Kat and Vince came out to examine my garage door, recommend repair/replacement/upgrade options, and provide me with a variety of estimate for those options. I was pleased with the timeliness of their visit in the window provided, the courtesy call in advance, and the willingness to answer all of my questions about options and combinations thereof. I communicated with the director of our HOA association to confirm door design compatibility and discuss HOA deadlines before down-selecting the best option to meet my needs. I have reached out to Kat with additional questions and she was very speedy/thorough in her response. I expect to make an option selection this week. Based on my experience to date I would definitely recommend working with Kat/Precision Door to my neighbors, family, and friends.

- Teresa Guy

Service Provided:
Broken Garage Door Spring Repair

We absolutely love our new garage door. It is such a nice home improvement. The entire experience with Precision has been amazing. The sales person was very knowledgeable and the installers were efficient, friendly and went the extra mile to move quite a bit of our belongings out of their way. I can’t say enough positive things about the people involved. My only suggestion would be that you have your dispatch person remind the customer exactly what needs to happen in terms of moving belongings before the job starts. It is stated on the invoice which most people don’t read and now I recall that I had that conversation with the sales person but that was several months ago and it wasn’t top of mind. All in all, five stars all the way. Looks fabulous!!!

- Megan Beck

Jordan Akins
Service Provided:
Garage Door Install
Product:
Garage Doors
Technician: Jordan Akins

I've used these folks on several occasions. Prompt, Courteous, Professional, Efficient.

- DJ

Service Provided:
Garage Door Service
Technician: JP Felix
Seattle and the Puget Sound Area Average Rating
Star Star Star Star Star
8721 Total Reviews
  • 5 Stars
    8673 (99.45%)
  • 4 Stars
    29 (0.33%)
  • 3 Stars
    7 (0.08%)
  • 2 Stars
    0 (0%)
  • 1 Stars
    12 (0.14%)