Precision Garage Door Service & Repair
Tacoma Area
Read what people are saying in the Tacoma Area350 reviews, Averaging 4.99 Stars!
Date: 12/9/2020
Milton, WA
Our technician Austin, was AWESOME! Very professional, communicative, and great customer service. I wish all service companies had this sort of customer care!
- Tamara Rashid
Broken Garage Door Spring Repair
Date: 12/4/2020
Tacoma, WA
Bryson was knowledgeable and courteous.
- Penny Justice
Broken Garage Door Spring Repair
Date: 12/3/2020
Tacoma, WA
Very knowledgeable and courteous
- John Kim
Broken Garage Door Spring Repair
Date: 12/1/2020
Gig Harbor, WA
Austin was very professional and very knowledgeable about the issues of our door. It was nice to have a person come out and truly look at our door to give a quote rather than try and explain everything over the phone and hope that we are all on the same page. Thank you for giving us multiple options.
- Chelsey Anderson
Broken Garage Door Spring Repair
Date: 11/24/2020
Gig Harbor, WA
Excellent Job
- Garrett & Sandy Jones
Date: 11/20/2020
Tacoma, WA
I asked him to put the code pad over the area where the other one was - very specific instructions. He did not and put it above and laughed about it. I now have to sand and repaint the area where the new unit would have covered it. Not happy about it.
- Joanne Kendell
Broken Garage Door Spring Repair
Date: 11/19/2020
Tacoma, WA
Chris was great and very knowledgeable. Look forward to getting my new door installed.
- Nicolas Deselms
Date: 11/13/2020
Tacoma, WA
Austin’s been great ,very professional. Showed up on time even gave me a call when he was on his way.
- Lisa Miller
Broken Garage Door Spring Repair
Date: 11/13/2020
University Place, WA
Free service call AD on your website is not very clear that it’s only on Sundays as displayed. Receptionist could have clarified it doesn’t apply any other day. Disappointed! Tech Bryson did his job within minutes, but the experience with the AD was unpleasant and created doubts if I shouldn’t have just paid for the service call and not have you repair. Remains to be seen!!
- Ngonyo Mwangi
Date: 11/12/2020
Gig Harbor, WA
Tech Justin was very knowledgeable of what the problem was and helped us through the process. It was an easy transaction. We’re very satisfied with the work that was done.
- Alejandra Rosier
Date: 11/10/2020
University Place, WA
Justin was great and did a terrific job. He had to replace the garage door opener because the circuit board was damaged by a power surge he thinks. What we are upset about is three years ago we had a tech come and change the opener code. At that time we had just bought the house and the tech sold us a warranty for $300 to cover the existing opener. He did not mention that we should get a surge protector because it was not covered by the warranty. I felt we were covered and find out we weren’t. We lost the $300 for warranty and then paid almost $700 to replace. I feel this is an item that really should be discussed when selling a warranty. I feel we should get some compensation for this oversight. We have been happy with the door opener otherwise and feel good buying a new one to replace the damaged one. Melissa Lasham
- Dan and Melissa Lasham
Date: 11/9/2020
Tacoma, WA
Justin is a very nice and knowledgeable Young man. He was very efficient in his work and easy to talk to. We will be having the other door motor replaced When finances allow and we will request that Justin do the job.😊👍 GREAT JOB JUSTIN !!!
- Sheril Pollard
Date: 11/7/2020
Tacoma, WA
Carl was very personable easy to talk to. He got me another remote and greased the rails so it sounds like new. Thanks
- Patti Bravo
Broken Garage Door Spring Repair
Date: 11/8/2020
Tacoma, WA
Justin rating is a 5, He was professional and knowledgeable about the door . Thank you!
- Diane Simmons
Broken Garage Door Spring Repair
Date: 12/23/2020
Tacoma, WA
Quick installation
- Erickson Carvalho
Date: 11/3/2020
Gig Harbor, WA
Austin was extremely personable, friendly, covid respectful, knowledgeable, helpful and even did a video for my husband to understand what happened because I didn’t know the terminology! Excellent service guy all around
- Rebecca Ballentine
Broken Garage Door Spring Repair
Date: 10/31/2020
Tacoma, WA
Thank you Precision Door for working me into your busy schedule and giving me same day service so my car wouldn’t be trapped in my garage over the weekend. Your tech, Justin Walker, was very knowledgeable and professional and gave me maintenance tips on how to maintain my garage door springs and bearings. I sure appreciate your help!
- Linda Drumm
Date: 10/26/2020
Tacoma, WA
Gate started working so I called and canceled. Kirk was very nice and knowledgeable. Thank you
- Choice Catering
Broken Garage Door Spring Repair
Date: 10/17/2020
Tacoma, WA
This was an estimate for an install on a new garage door. We are extremely pleased with Chris’ industry knowledge and professionalism. We are still in the process of making our decision, but are very happy with everything we have heard so far. Would absolutely recommend Precision based on our experience with Chris today.
- Emily Coates
Garage Door Install
Date: 10/16/2020
Gig Harbor, WA
Chris was great. Professional and friendly. Answered every question. Thanks!
- Alice Koontz
Broken Garage Door Spring Repair
- 5 Stars 349 (99.71%)
- 4 Stars 0 (0%)
- 3 Stars 0 (0%)
- 2 Stars 0 (0%)
- 1 Stars 1 (0.29%)