I was very pleased that the tech arrived right at the start of his 2 hr. window. He was a very nice, friendly, person and seemed to have no difficulty finding the cause of my problem, although it will take time to be sure. When you are dealing with a problem that only occurs intermittently, you can only do what seems correct and wait for the repair to prove itself. I feel as sure as I can at this point that he was correct in his diagnosis and repair.
- Bruce McClure