Precision Garage Door Service & Repair
Mercer Island, WA

Great job fixing a quick repair and also finding out it was under warranty!

- Douglas Bellin

Caleb was on time, nice young man, professional and courteous. He gave us a quote and did the work ! Will call again!!

- John Kaestle

Our technician, Ben, did a great job explaining what was going on with our garage doors and taking care of the situation. He is knowledgable and very friendly. I hope our doors won't need any assistance in the near future, but if/when they do, it's great to know we have a company, and a technician, that we trust can help us. Thank you!

- Jeff Newman And Carrie Wernick

Showed up, diagnosed the 'fix', called warranty company, got approval, and left it completed Better than new.

- Vinay Datar

Super service. Robert knows his doors and appears to have solved our immediate problem. We did discuss more long term solutions.

- Judy or Charles Peterson

If I could give more STARS than five, I would. Robert was prompt, knowledgeable, friendly, articulate, and fast. He quickly diagnosed our problem and clearly explained our options. The speed at which he safely worked was impressive. When he finished installing our new opener, he left our garage cleaner than he found it. Robert made sure I understood how to use the new remote openers and the Wi-Fi app on my phone prior to leaving. I have used Precision Garage Door in the past and look forward to it in the future should a need arise. Thank you for such great service!

- TIM KNEBEL

Robert came right out, also kept me advised of the time he would be here. Was punctual. My garage door opener would not work. I thought it was the battery. He looked at the keypad and then got a ladder and noticed that the plug was loose. He plugged it in and everything worked. He tested and re-tested everything. I had a new roof put on the house (men were here picking up the extra product that they had not used) and it was the continuous pounding on the garage roof that had loosened the cord. I appreciated that Robert used his head and within minutes found and fixed the problem. He could have fiddled around with the keypad and changed a battery, etc., and I would never have been the wiser. Thank you, Robert.

- Charon Gooding

Daniel was very professional. He explained the issue and the estimate for repairing the problem. He was efficient and pleasant.

- Kathy Springolo

Good and prompt service. Respectful and courteous.

- Munir and Numira Walji

Door was working better after last week's repair but still intermittently did the same thing, where the door would come partway down then go back up even though nothing obvious was in the way of closure. Daniel was very thorough today and discovered that the wire to the safety sensors was loose in it's fixture. He also worked on the tension of the spring, as well as the closure both at the bottom and the top of the door. So far so good.

- Carol Teitz

Antonio did a fantastic job in replacing the broken torsion spring in our garage so quickly. Thank you for getting this squared away for us within 24 hours of opening the ticket! I'll make sure to recommend your team for any future jobs. Thanks again for all your help.

- Ryan Leung and Debbie Louie

We are very happy with our new garage door. Thank you for the professional service and install by Derek!

- Derrick Adams

Ben Bahr is super nice, reliable, courteous, and does a great job. Today he serviced our garage doors (oiled, tightened & replaced screws, put a roller back on, fixed lights, and maybe more). He also put in a new key pad (old one broke). So glad he is a loyal employee and has stayed with Precision all these years. By default, I have been a loyal customer. Thank you!

- Jeff Newman And Carrie Wernick

Robert was an excellent technician. Very efficient, friendly, informative. He fixed our problem and left the workspace neat and tidy.

- TRACEY DUBOFSKY

Robert arrived on time and went right to work. The new opener was up and running in no time. He cleaned the work area and left everything need and tidy.

- Janice G

Robert was very knowledgeable and thorough in explaining the problem and making sure it was fixed so that it would be safe to use. He also explained that since the opener was purchased by the customer there is no warranty. I highly recommend him to future customers. M. Robertson

- ROB ROBERTSON

Very happy, great job.

- James & Nancy Aldrich

Antonio is polite and knowledgeable and courteous.

- Guy Crow

August 31 2022: Contacted Precision for garage door repair. Service call easily fit working from home schedule. Technician Jonathan Topping called while enroute with ETA, most help in managing this customers work schedule. Jonathan was professional, courteous, respectful and on time. Residential broken garage door spring was removed/replaced with better than OEM parts. Evaluation was provided on overall condition of other door parts, was provided with cost estimate to keep garage door operating as designed for years to come. Jonathan gets 10/10 rating from this discerning home owner. Good job Jonathan, and thank you again.

- David MacMillan

Carl was on time & excellent to work with!!

- Leslie Macdonald