Precision Garage Door Service & Repair
Everett Area

Excellent work. Repair was scheduled very fast and Ronnie's work was great. Answered all of my questions as well. We will definitely be using you again if we have any problems.

- Melvin&Linda Lervick

There were three visits by Precision. The first time they came out was on my request to replace a broken spring. The tech (JP) was a cordial fellow and explained what would happen and how much it would cost. I considered how much it might cost to actually replace the entire door compared to the repair cost, and he walked me through the options. As it turned out, the replacement was by far a much better deal than simply replacing the broken spring by a 3:1 ratio. So, I ordered a new insulated, interior/ exterior panel overhead door to replace the 23-year-old single panel door. About 2 weeks later, I received a call from Precision telling me a tech would be out on a Friday to do the installation. That day, the tech showed up and I was quite pleased at how friendly and cordial he was! I had previously cleared most of the floor space so he had room to work, but there were still some constraints, and he worked around them anyway. I asked him to save as much of the exterior trim as possible as I could use it elsewhere. The new exterior trim has a vinyl seal on it to help prevent water and air getting in around the door. I think the tech worked about four hours by himself dismantling all of the old track and door, and installed the new system. He was efficient and when he was done, had me come and observe the newly installed door. Wow what a difference! The new door was nearly silent compared to old, single-sided metal door. I now have an insulated, double-sided metal roll-up that is nearly silent! I'm a retired project manager from Seattle, and have an eye for detail - even the smallest issue I will detect. So, I immediately noticed two dents in one of the interior panels, which looked like perhaps strap marks from being tied down during transit. I pointed them out right away and the tech told me to take a couple of pictures and get in touch with their office. He told me it wouldn’t take much to replace the panel, and since the installation and material were completely warranted, would be no extra cost. The next Monday I contacted Precision and explained what had occurred, and sent them pictures to confirm. Rebecca was extremely helpful in coordinating the replacement, and within a week, had the new panels to replace the damaged one. Yesterday (Friday) the technician Matt came out with the new panels, helped me move a work bench out of the way, and went to work immediately. Again, a very friendly and cordial individual! He was done with his work within an hour or so. On final inspection, he pointed out that the new vinyl seal was working correctly as it wasn't tight at the base of one side, which he also corrected! Interestingly, I had noticed that detail but failed to mention it to the office and also to Matt when he arrived, so double kudos to them for going the extra mile for me! I am an extremely happy and satisfied customer! And will be recommending Precision to everyone and anyone that is in the market for a new door! The customer service is par excellence, workmanship of installation professional, and materials top-line! Thank you, Precision!

- Gary Gibbons

Good job done quickly and efficiently. Looks great.

- Mark Powers

The tech came out and found an innovative solution to repair my garage door using parts from another door. This saved me a lot of money and allowed him to complete the repair on the same day. Thank you Ronald for your courteous and professional service!

- David Pelton

Chris Wilde is highly professional and knowledgable with attention to details. I can’t be happier with his service. I don’t have a new garage door installed yet but I am glad I choose your company. Chris performed an amazing job.

- Nataliya Melroy

Great work, fast service, and my door is as quiet as ever. Thank you!

- Daniel Murphy

LP did a GR8 job quick efficient educational and very friendly. Thank you!!!

- Randall Chenier

My appointment was for an estimate to replace my doors/motors, etc. Wesley was very professional and knowledgeable. I spoke with him today and I will be accepting his estimate. Thank you, Anne

- Anne Kelley

Garage door was possessed, I called Precision to schedule service. The tech arrived about an hour later, confirmed a poltergeist in the 22+ year old opener. JP rapidly exorcised the demon through full replacement of the opener, and never before has my garage door opened so smoothly and quietly. Great job!

- Bob Dunbar

The scope of my job was to install a garage door opener which I had previously purchased on my own. My first attempt to have someone install my opener was dealing with a different and unresponsive company. Tired of being ignored, I called Precision Door Service. I talked to a live person (always a positive beginning experience) and was able to confirm a date and time right then. I was texted and emailed the confirmation date/time along with a phone number to call if I needed to change things. On the appointed day, my earlier appointment went faster than planned so I called to see if I could move up my appointment to an earlier time. Again, I talked to a real person and they confirmed their rep did have an earlier opening so they move up my appointment. Within about 30 minutes or so, the rep called and said his previous job was finished sooner than planned and that he was on his way. Once he (Nathan) arrived, he assessed the health of my garage door to verify that the spring was still good so that installing my new opener would be worthwhile and not prematurely burn out (I appreciated that). Then he got to work and finished within the 2 hours he stated the job would take at the start. He even reused some of the bracketing and wires from the previous opener to save me a few extra bucks. When he was done with the install and programming of everything, he spent a little bit of extra time educating me in some of the things to be aware of on my opener to make it safe (I had purchased it myself a few weeks ago and did not buy an opener through Precision). He also recommended a power conditioner to protect the opener. He also gave me an assessment of my door and pointed out how it was starting to fail and where to do maintenance to keep it working as long as possible. He also gave me a rough estimated cost for two different paths to go if and when I decided to have the garage door worked on. To conclude, I am very satisfied with the installation work and the customer service of Precision and will certainly contact them when it comes time to fix or replace my garage door.

- Michael in Monroe

Wonderful service like always. Thank you so much

- Vera Howard

Chesen was courteous and professional. He assessed and troubleshoot the old garage system and provided Prompt service. He was thorough In explaining the options with costs and warranties. He had all the stuff needed to install a new system and took the time to teach how to operate the new system. Recommend a 5 star rating.

- Yolanda Jordan

Insanely good service from Nathan and your staff. Highly recommend.

- Michael Rucker

The Process was very simple and the explanation was complete. I was given examples of choices and items to review. Very helpful technician and enjoyed the service provided.

- Doug Houghton

The service was excellent. Called this morning and someone was here quickly to fix the broken spring. The work was done under the lifetime warranty for no additional cost. The tech wore a mask and observed social distancing which was appreciated. Couldn't be better!

- CANDACE STACH

It was done very efficiently and in a timely manner - very happy!

- Christie Conley

Better than new. Thanks Ronnie. Great job explaining the options, professional, friendly, courteous. All fixed. Thank you.

- Mark Pinard

Did a great job!

- Philip Kirmser

Nathaniel was very professional and knowledgeable. My expectations were exceeded! Great job!

- Tom Weir

Very good service

- David Brubaker