Ariel was very meticulous and very thorough in his assessment of our door opener. He determined that the needed repair was still under warranty, and though he didn't have the needed part on the truck (and the visit was on a Sunday), he outlined a plan, with timelines, for securing the part from the manufacturer and returning for installation. Couldn't ask for more! (I also noted that, upon getting ready to leave our house, he got horse-collared by a neighbor for an unscheduled opinion on HIS garage door, and it appeared that Ariel dealt with this unexpected additional Sunday chore very professionally. That's a good way to grow a business).
- KIM SCHLACK